Connect Stripe when you want customers to pay by card at checkout. There are no keys to copy and paste. Stripe walks you through it on its own page.
Before you start, check that your Currency (Settings → Business & payments) is right. It has to match your Stripe account. A US business should also set its Country to US under Website & search first.
- Go to Settings → Business & payments and set Active Provider to Stripe in the Payment Provider section. Press Save Settings.
- Press Connect Stripe. You are sent to Stripe's own page.
- Sign in or create a Stripe account, then answer Stripe's questions about your business and your bank account. Stripe needs these to pay you, and they are the same questions any business gets asked.
- When you are sent back to Dogly, look at the status. A green tick with Stripe connected and ready to accept payments means you are done.
- If it says Stripe's setup is not finished, press Finish Stripe Setup and complete whatever Stripe still asks for. It can take Stripe a little while to confirm after you submit.
Good to know
- Stripe charges its card fees to you. Dogly takes no cut of your bookings.
- Money goes to your own Stripe account, and you manage payouts and refunds there or from Dogly.
- Customers pay on a Stripe checkout page. It shows your business name and branding.
If it does not work
- A red message says the connection failed: try pressing the button again. If it keeps happening, open a ticket under Dogly Support.
- Customers cannot pay by card even though Stripe is connected: check that Active Provider is set to Stripe and saved.
- The status still shows unfinished after you completed Stripe's form: Stripe may still be verifying your details. Check again in a bit, or press Finish Stripe Setup to see what is outstanding.
Related: How payments work and Refunds and cancellations.