Change the wording of an email

Customers get emails with standard wording. If you would rather they sound like your kennel, you can rewrite every one of them.

1. Click Business → Settings and find Emails to your customers.
2. Choose which email to change.
3. Edit the Subject and What it says.
4. Press Save, or Save & email me a test to see it in your own inbox first.

Good to know

• Reset to standard puts the original wording back, so you can experiment safely.
• Only some emails can be rewritten: welcome, booking confirmed, reminder, vaccination expiring and stay update. The birthday message can be changed too.

Related: Customer emails.