These three settings affect what customers see and pay, so they are worth getting right on day one. All of them are in Business → Settings, in the Payment area. Press Save Settings after changing them.
Time zone
Pick where your kennel is. It decides what counts as "today" for bookings and reminders, and the dates your customers see. New kennels start on the time zone your browser reported at sign-up (Atlantic time if it could not tell), so check this first.
Currency
Canadian dollars by default. A US kennel can choose US dollars. It must match your Stripe or Square account. Your prices stay the same numbers, so re-check them if you switch. A US business should also set its country to US under Search & SEO before connecting Stripe.
Sales tax (HST, GST...)
Choose how you list your prices:
- Tax is already in my prices. Customers pay exactly the price shown.
- My prices are before tax. Dogly adds the tax at checkout, and your services page says "Prices are before HST".
Then fill in the tax name (for example HST) and rate (for example 14). Booking confirmations, emails and receipts show how much of the total is tax, and you can add your tax registration number so it appears too. Leave the name and rate blank if you do not charge tax.