Your account holds your customers' names, phone numbers and their dogs' details. A few habits keep it safe, and none of them take long.
Passwords and logins
- Use a long, unique password, at least 8 characters, and do not share your login. Change it any time under My Profile → Change your password.
- Give each staff member their own account. Then you can see who did what, and you can remove one person without affecting anyone else.
- Sign out on shared computers.
Two-step login
Two-step login adds a code from an authenticator app on your phone. Even if someone learns your password, they cannot get in without it. It is optional, and each person turns it on for themselves, including staff.
- Open your name at the top right and choose My Profile.
- In the Two-step login box, press Set up two-step login and follow the steps.
Keep your recovery codes somewhere safe. You need them if you lose your phone. If you sign in with Google, you skip the code, because Google has its own check. See Turn on two-step login.
Staff
- Remove a staff account the same day someone leaves. See Add, change or remove a staff member.
- Keep the owner login for yourself and people you fully trust. Staff cannot see Settings or Billing.
If something looks wrong
If you think someone else has your login, change your password straight away, then open a ticket or write to [email protected].
Your customers' data is private to your kennel. Another kennel on Dogly can never see it.