If something is not working, or you cannot find how to do something, we are glad to help. Dogly Support is your line to the Dogly team, and your customers never see it.
- Open More → Dogly Support.
- Under New Ticket, choose a Category: Billing, Technical Issue, Feature Request, Account or Other.
- Write a Subject and your Message, then press Submit Ticket.
We reply by email, and the whole conversation stays on the ticket page under Your Tickets. To add to a ticket, open it and press Send Reply.
Help us help you
- What you were trying to do.
- What happened instead, including any message you saw.
- Which page you were on.
- A screenshot, if you can.
Other ways to reach us
You can also write to [email protected] or call 902-932-7427. A ticket is still best, because the whole history stays together.
Related: Common questions and fixes.