The best way to know your booking page works is to go through it as a customer would. It takes about ten minutes and can save you a confusing first day.
- Open your public site in a private or incognito window, so you are not signed in as the owner.
- Sign up as a customer with a different email. You can use a trick like
[email protected], which still reaches your inbox. - Add a dog, sign the waiver and make a booking. Choose the payment option you plan to offer.
- Check the confirmation email, then find the booking under Bookings in your dashboard.
- Cancel the booking with the × button when you are done.
Good to know
- To test without moving any money, choose pay in person at checkout. Those bookings are confirmed right away with nothing charged.
- A card payment on a live site is a real charge. If you did that, use Refund on the booking to return it. See Refunds and cancellations.
- Your test booking uses real dates, so it uses up a space on those nights until you cancel it.
- To tidy up, cancel the booking and delete the test customer from Customers. Clear the example dogs and customers only removes the preloaded examples, never your own.
If it does not work
- The date will not book: check Availability for a closed day or full capacity.
- It will not let you book the dog: the waiver may not be signed, or the vaccination record is missing or out of date, if you require it.
- No confirmation email: check spam, and see Common questions and fixes.