An add-on is a small extra a customer can tick while booking, like a nail trim, teeth brushing or a frozen Kong. It is a nice way to earn a little more on a stay without anyone having to phone you.
- Click More, then Business, then Services & Pricing.
- Scroll to Add a New Service and set Type to Add-On.
- Type a name (for example "Nail trim"), a short description and the price.
- Press Add Service. It now appears as a tick box on the booking form.
Good to know
- An add-on is a flat price per booking. It is not multiplied by nights or days. A $10 nail trim on a five-night stay costs $10.
- Customers can pick add-ons on boarding, daycare and grooming bookings. If you only want them on boarding and daycare, go to Settings, then Features and turn off Add-ons on Grooming Bookings (it is on by default).
- Add-ons are charged in full when the customer books. They are never part of a deposit.
- Untick Visible to customers on an add-on to hide it without deleting it.
If it does not work
- If an add-on is missing from the booking form, check that it is visible and that its Type really is Add-On.
- If it is missing only on grooming, the grooming switch in Features is probably off.
Related: Services and pricing and Turning features on and off.