A package is a bundle a customer pays for once, such as a 10-day daycare punch card. Each time they book a matching service, one credit is used instead of paying again. Regulars love them, and you get paid up front.
- Click Settings, open the Features tab, switch on Packages & Punch Cards and press Save Features.
- Click More, then Business, then the Packages tab.
- Under Add a New Package, enter a Name (for example "10-Day Daycare Punch Card") and a Description.
- Choose Applies To: Any Service, Boarding Only, Daycare Only or Grooming Only.
- Enter Credits Included (for example 10) and the Price ($) (for example 250.00).
- Press Add Package.
Good to know
- Customers buy a package online and pay for it in full by card. The credits land in their account once payment goes through.
- Customers spend a credit when they book a matching service.
- To stop selling one without deleting it, open it and untick Available for purchase. It shows as Hidden.
- Online purchase needs a card payment provider (Stripe or Square) to be connected.
If it does not work
- No Packages tab means the feature is off.
- If a customer cannot find a package, check that it is still marked Available for purchase.
- If a credit is not offered at booking, check the package's Applies To matches the service they are booking.
Related: Add a package and Payments overview.