A package, or punch card, is a bundle customers buy once and use over several bookings. It suits regulars, since they pay up front and you get the money sooner. Say you sell a "10-Day Daycare Punch Card" with 10 credits for $250.
- Click Settings, open the Features tab, switch on Packages & Punch Cards and press Save Features.
- Click More, then Business, then the Packages tab.
- Under Add a New Package, type a name and a description.
- Choose what it Applies To: Any Service, Boarding Only, Daycare Only or Grooming Only.
- Type how many Credits Included and the Price ($).
- Press Add Package.
Good to know
- Customers buy packages from Packages in their account menu and pay by card, in full.
- When they book, a Use a package credit choice appears if they have a matching credit left, showing how many they have. Using it confirms the booking right away.
- One credit pays for one booking of one dog, however many nights it covers. A booking with two dogs uses two credits.
- Untick Available for purchase and press Save Changes to stop selling a package. Credits customers already own still work.
- The price has to be more than $0.
If it does not work
- There is no Packages tab. The feature is off. Turn it on first.
- Customers see "Something went wrong starting checkout". Check that your card payments (Stripe or Square) are connected under Settings.
- A customer cannot use a credit. Check the package's Applies To matches the service they are booking.
More: Packages and punch cards and Turn an extra feature on or off.