Grooming is booked by appointment, so customers need times to choose from. You add those times a day at a time. Anyone on your team can do it.
- Open Availability and click Add grooming or training appointment times, below the calendar. The section opens.
- Next to These times are for, choose Grooming or Training.
- Pick the Date.
- Set the Start time and the End time. They start out as 9:00 and 17:00.
- Type the Length of each appointment (minutes). It starts at 60, and goes up in steps of 15.
- Press Create time slots. The page reloads without a message, and the times are ready for customers.
Say you set 9:00 to 12:00 with 60-minute appointments. That makes three slots: 9:00, 10:00 and 11:00.
Good to know
- Each slot holds one appointment. Two groomers working at once means making a second set of slots for the same day.
- If the time left at the end is shorter than your appointment length, it is left out. 9:00 to 12:30 with 60 minutes still makes three slots.
- When a customer books a slot it is taken. If the booking is cancelled, the slot opens again.
- Customers choose a date on the booking form and then pick from Available Times. A day with no slots shows "No times available that day".
- Press the button once per day. Doing it twice creates the same times twice, and there is no screen to delete slots, so check the date first.
If it does not work
- No slots were made. The end time has to be later than the start, with room for at least one full appointment.
- Customers see no times. Check you made slots for that exact date, and that the grooming service is visible to customers.
Related: Add a service and Capacity and availability.