New customers always ask the same things before their first booking. The First Visit page answers them in one place, so you answer fewer phone calls and emails.
It starts with friendly, general wording. Read it through and change anything that is not how you do things before you share it.
- Click Settings, open the Features tab, tick Your First Visit page and press Save Features. It is off by default.
- Click More, then Pages, then Your First Visit.
- Edit the four sections: What to bring, Vaccinations, Drop-off and pick-up and A typical day. Each has its own heading and text editor with a toolbar.
- Press Save. The page is at /first-visit on your site, with a First Visit link in your menu.
Good to know
- Add your real drop-off and pick-up hours, your vaccination rules and any items you do not allow. The starting text does not know your policies.
- A section you empty completely is left out of the page.
- Turning the feature off hides the page and the menu link. Your edits are kept.
Related: Features, Editing your pages.