When someone books by phone but wants to pay by card, a payment link lets them pay on their own phone or computer while you stay on the line, or after you hang up.
When you make the booking
- Make the booking with + New booking. See Make a booking for a customer.
- For Payment choose Customer pays by card now (get a payment link). This only appears once Stripe or Square is connected.
- Leave Email the customer ticked to send the link, and press Create booking.
- You are shown the link too, so you can read it out or copy it into a text.
For a booking that is already waiting for payment
On Bookings, press Email Payment Link on that booking.
Good to know
- The dates are held while the customer pays. You choose how long under Settings, Hold unpaid online bookings for.
- If they do not finish in time, the booking is released.
- When they pay, the booking confirms by itself.
Related: Choose how long an unpaid booking is held, Text a payment link.