If a customer has not paid yet and would like to pay by card, you can text them a link. They tap it, pay, and the booking updates by itself.
- Click Bookings and find the booking that is waiting for payment.
- Press Text Payment Link.
The customer gets a text with a secure link.
Good to know
- The button only appears on card bookings that are still unpaid.
- It needs Two-Way Texting turned on in Features. The text only goes out if texting is set up and the customer has a phone number saved.
If you cannot see the button
- Two-Way Texting is off in Features, or your login does not have the permission to mark bookings paid and send payment links. See Turn on text messages.
- The booking is already paid, or is not a card booking. For those, use Record a payment you took in person.