Customers can message you, and a quick answer helps them feel looked after. Replies are sent from the Messages page.
- Click Messages. New messages also arrive in your email.
- Click the conversation.
- Type your reply in the box and press Send.
Good to know
- If nobody has written yet, the page says No messages yet. It fills up as customers get in touch.
- To send customers payment links by text too, see Text a customer a link to pay online.