Everyone who works in Dogly should have their own login, so you can see who did what and remove access the day someone leaves.
Add someone
- Click More, then Business, then the Staff tab.
- Under Add a Staff Account, type their Name, Email Address and a Password of at least 10 characters.
- Choose a Role: Staff for everyday work, or Super Admin for owner-level access. Keep Super Admin for people you fully trust.
- Press Add Account, then tell them their email and password. They can change the password from their own profile.
Change or remove someone
In Staff Accounts, press Edit on a row to change the name, email or role, or to give a new password (leave it blank to keep the current one). Press Save Changes. The × button removes the account and their access ends right away. You cannot remove your own account.
What staff can do
When you edit a Staff account, you can tick extras under What this person can do besides the daily work: mark bookings paid and send payment links, cancel bookings, change opening hours and closed dates, see Reports, download customer and booking lists, delete customers, issue refunds, edit the gallery, blog and birthday messages (this also covers the newsletter), and approve, reply to and delete reviews. The first three are on by default and the rest are off. See Decide what each staff member can do.
If someone loses their phone and cannot use two-step login, press Reset next to their 2-step badge so they can set it up again.
Time clock
Turn on Staff Time Tracking in Features. A Clock In button then appears in the top bar, and changes to Clock Out while they are on shift. The Time Log at the bottom of the Staff page lists each shift with the hours.
The same optional feature also adds Timesheets (payroll prep): an hourly rate you can set per person, a weekly overtime rule, and hours, overtime and estimated gross wages for a pay period with a CSV download. It is for preparing pay, not payroll: there is no tax or deductions, and the wages are estimates. See Work out hours, overtime and estimated wages.
If it does not work
- A password under 10 characters is rejected.
- If staff cannot see Settings, that is intended. Settings is for the owner only.
- No Clock In button means Staff Time Tracking is off.
Related: Owner or staff, Add a staff member and Clock in and out.