Kennel software made in Canada for Canadian kennels

Prices in Canadian dollars

Each kennel chooses its currency, either Canadian or US dollars. If you pick CAD, your booking prices, receipts and Stripe or Square charges are all in CAD. Your payment account has to be in the same currency as the kennel. Dogly itself is priced in Canadian dollars too: $75 CAD a month or $750 CAD a year, with no setup fee and no contract. Prices are stored per service in dollars and cents, so a holiday surcharge, a size surcharge or a long-stay discount all calculate in the same currency.

• CAD or USD, set per kennel
• Payment account must match your currency
• Dogly subscription in CAD

Interac e-Transfer, recorded by hand

Many Canadian customers would rather send an Interac e-Transfer than type in a card number. Dogly supports that, with an honest limit. You turn on e-Transfer, enter the email address that receives them, and customers see your instructions when they book. Dogly does not connect to your bank, so it cannot see the transfer arrive. Your staff mark the booking as paid when the money lands. Cash and debit in person work the same way.

• Your e-Transfer email and instructions shown at booking
• Marked paid by hand, not matched automatically
• Offline bookings confirm straight away
• Card, e-Transfer and in person can be offered together

Stripe or Square, straight to you

For cards, connect your own Stripe or Square account. Customers pay on a secure checkout page that carries your logo and colours, the money goes to your account and pays out on your account's own schedule, and Dogly takes no commission. Stripe or Square charge you their processing fees. Saved cards are optional and work on Stripe only; on Square, customers enter card details each time. Apple Pay and Google Pay work on Stripe checkout.

• Your account, your payouts
• No Dogly commission on bookings
• Full and partial refunds from the booking
• PDF receipts and invoices with your tax number

Sales tax: GST, HST and friends

You enter one tax name, one rate and your registration number. Prices can include the tax or have it added on top, and receipts show the tax line with your number. This suits a kennel charging HST or GST on its own. A kennel that must itemise two taxes separately, such as GST and a provincial tax on one receipt, will find that Dogly shows only one. Check with your accountant on what your invoices need. Receipts are produced as PDFs and are marked Receipt when paid and Invoice when unpaid, with the tax line and your registration number. That covers what most owner-operators need at tax time, and the reports page shows revenue by month and by service for the last six months.

• One tax label, rate and registration number
• Included in the price or added at checkout
• Tax line on receipts and invoices

Time zones and language

Choose your time zone from a list that covers Newfoundland, Atlantic, Eastern, Central, Saskatchewan, Mountain and Pacific time, so reminders and check-in times follow your clock. The default is Atlantic. Dogly is in English only for now, including customer emails and texts, so a bilingual kennel would need to write its own wording in the emails it can edit and on its pages. Dates, times and the daily jobs follow the time zone you pick for your kennel, so set it before you take your first booking.

• Newfoundland to Pacific time, with Saskatchewan covered
• English only today
• Editable welcome, confirmation, reminder and other emails

Where the data lives

Dogly runs on servers in Montreal, Canada. The database is also copied off-site every hour, encrypted, and kept for 14 days, and uploaded photos and files are copied nightly. We state where the main servers are, not more. We make no legal claims about privacy law on this page, so if you have specific obligations, read our privacy page and ask us directly.

• Primary servers in Montreal
• Encrypted hourly database backups, kept 14 days
• Each kennel's data kept separate
• Owner can download everything as a zip

Built by a small Canadian team

Dogly is built in Canada, and support goes to the person who wrote the software. Use the form in your dashboard, email [email protected] or call 902-932-7427. There is no support-hours promise, and it is a one-person operation, so be realistic about response times on weekends.